Last Updated: June 13, 2026
Welcome to Charm Villa. These Terms of Service ("Terms") govern your access to and use of the Charm Villa website (the "Site") and the purchase of products from Charm Villa ("we", "us", or "our").
By visiting our Site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following Terms. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.
Important: The products sold on our Site, including all specialty teas and ceramic wares, are strictly for culinary and enjoyment purposes.
Not Medical Advice: Our products and any descriptions or information provided on the Site are not intended to diagnose, treat, cure, or prevent any disease or medical condition. The statements on this Site have not been evaluated by the Food and Drug Administration (FDA).
Allergens & Ingredients: You are responsible for reviewing the ingredients of our products to ensure they are safe for your personal consumption, especially if you have known food allergies, sensitivities, or are pregnant/nursing. Consult with a healthcare professional before use if you have medical concerns.
Ceramic Product Care: Our handmade ceramic products (such as chopstick rests) have been certified by the FDA as food-safe. However, they are fragile and are not microwave or dishwasher safe. These items must be carefully hand-washed. Charm Villa is not liable for any damage, breakage, or injury resulting from improper use, dropping, or failure to follow these care instructions.
All content included on this Site, such as text, graphics, logos, images, product designs, audio clips, digital downloads, and data compilations, is the exclusive property of Charm Villa or its content suppliers and is protected by United States and international copyright laws. You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service or the Site without express written permission from us.
Modifications: Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice.
Handmade Variations: Certain items, such as our artisan ceramic chopstick rests, are handmade. Due to the nature of artisan crafting, slight variations in color, glaze, texture, and size are normal and expected. These unique variations do not constitute a defect, and the actual product you receive may differ slightly from the images displayed on our Site.
Accuracy:We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.
Availability: All descriptions of products or product pricing are subject to change at anytime without notice, at our sole discretion. We reserve the right to discontinue any product at any time.
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address.
You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.
Certain content, products, and services available via our Service may include materials from third parties. Third-party links on this Site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy, and we do not warrant and will not have any liability or responsibility for any third-party materials or websites.
In no case shall Charm Villa, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the Service or any products procured using the Service.
You agree to indemnify, defend and hold harmless Charm Villa and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys' fees, made by any third-party due to or arising out of your breach of these Terms of Service or your violation of any law or the rights of a third-party.
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions.
You can review the most current version of the Terms of Service at any time on this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.
Questions about the Terms of Service should be sent to us via our contact page.
